Welcome to TopSchool. We invite you to read about our privacy and security practices and contact us if you have any questions or concerns. The effective date of this policy is October 12, 2015. This policy is a part of the TopSchool terms of use, but it controls over any conflicts with that agreement. This policy only addresses our practices associated with the TopSchool.com website and the associated iPhone and Android apps. Other websites, apps and services we operate may be subject to other policies and practices.

General Practices (also applicable to non-members)

Server Logs: We automatically collect information about your visits to our website, usage of the service, and your interaction with the messages we send, including the browser you are using, the URLs you came from and go to, your operating system, your IP address, and usage and browsing habits. We use this information to diagnose and resolve server problems, analyze trends, help target offers and other ads, track user movement in the aggregate, and gather broad demographic information.
Cookies: Like most websites, our website uses "cookies," small data files stored on your computer which include a unique identifier. These include cookies from our business partners and from us. Most web browsers automatically accept cookies. You can configure your browser to reject cookies, but doing so will prevent you from logging into our website. Our systems are not configured to accept browsers' Do Not Track signals.
Web Beacons: Our website and emails may contain "web beacons" that help us measure and track member activity. Some of these web beacons come from us; others come from our service providers.
Invitations: Existing TopSchool members may invite you to join the service via postal mail, email, SMS/text message or other ways. If you aren’t a member, you can opt-out of future email invitations, or ask us to delete any non-public information about you that we use to facilitate member invitations, by contacting us.

If we haven't built your school community yet, you can ask us to notify you when we create a community for your school. We retain your request information indefinitely and use it to provide the requested notification and assist with your verification. If you change your mind about wanting to be notified, contact us.

Signing Up

Verification: You can verify your school community status by:
(1) having a school parent (who already has an account in the community) invite you to the neighborhood, or
(2) having PTA (Parent Teacher Association) add you as an authorized member of the community.
In addition, PTA members or class parents can see unverified members and their addresses and manually verify them.

We may offer other verification methods as well. If we ask you to confirm your email address and you don’t, we may choose to restrict or terminate your account.

We may share your verification information with third party vendors to help with our verification. In addition to the information described above, we obtain non-public information from third party vendors to facilitate verification. We may choose to retain all verification-related information indefinitely to assist with future verifications, even if you do not complete the verification. If you decide not to verify the account and would like us to delete your non-public verification information, contact us.

To start a school community, we obtain public information about schools. Your school’s PTA may provide us with information about you (even if you are not a member), such as your name, email address, street address, phone numbers and other information typically found in phone directories. If you aren't a member but would like us to delete non-public information about you, contact us.

Facebook Connect. If you register for TopSchool using your Facebook account, we automatically attempt to obtain your account ID, your name, email address and gender as well as information about your Facebook friends. We use the information to automatically create a TopSchool account and profile for you (and ask you for a password) so you can log into TopSchool in the future without connecting through Facebook if you wish. Or, if you revisit TopSchool while logged into Facebook, we’ll automatically log you into TopSchool when you visit our website again. If you don’t register for TopSchool using Facebook but later attempt to log into TopSchool using your Facebook credentials, we’ll connect your Facebook and TopSchool accounts and attempt to obtain the information from Facebook as if you were newly registering. Facebook may be able to collect personally identifiable information about your online activities over time and across different Web sites.

If you register or log in via Facebook, we may give you the option to invite your Facebook friends to TopSchool. Those friends will see some information about you along with your invitation.

Using the Service

Profile Information: We allow you to create a personal profile and submit information such as your phone number, photo, occupation, biography and personal interests. We may give you ways to hide some of this profile information, but your name and photo may be visible to community members so long as you maintain your account. Irrespective of your subscriptions to nearby schools, communities outside your community cannot see your personal profile. If you are the subject of an unauthorized profile, please contact us.
Communications with Other Members: We give you a variety of ways to communicate with fellow school parents and share Content (as defined in the terms of use). Some of these communications are visible to the entire school although we may give other parents ways to block your communications. Other communications (such as messages between you and another individual member) may be visible only to a subset of members. In some cases, we may limit your ability to edit or remove Content from TopSchool. You can manage your email preferences on your settings page. Certain member-related administrative emails cannot be turned off; the only way to end those is to deactivate your account.
Respecting other Members’ Privacy: One of TopSchool's central tenets is that school parents should be able to communicate amongst themselves. For this reason, we restrict who can access your school community and take efforts to exclude non-school parents from the conversation. For example, we don't let public Web search engines (such as Google) index member-submitted Content.
Given this norm, taking information shared by one parent to another and sharing it outside the community violates your fellow parents’ expectations and is a serious breach of trust. Therefore, you may not share other members’ information or any communications sent through TopSchool with anyone outside the community to which the post was distributed without the author's permission. Also, you may not gather information from TopSchool, either manually or on an automated basis (such as through scripts, robots, crawlers or spiders). Without limiting the foregoing, it is not OK to provide your neighbors' information from TopSchool to third party marketers. Violating this provision may lead to a loss of account privileges, potentially including a permanent ban from TopSchool.
Apps: Our mobile apps obtain and use your geolocation information. On iPhones and other iOS Products, you will be prompted to approve access by the TopSchool iPhone app to your location within the app itself. On Android phones, you will be prompted to approve all permissions, including access by the TopSchool Android app to your location before you download the app. Currently, we use your location information to display relevant services and classifieds posted in TopSchool. In the future, we may use your location information to allow you to tag your posts, photos, and events, and display activities and content that may be relevant to your current location. Through your app, you may also choose to post photos and invite the friends in your address book to TopSchool.
Third Party Offers: We know that you do not want marketing from third parties, so we do not turn over your personally identifiable information to third party marketers without your express consent. In the future, we may create a feature that presents offers for goods and services we think you'd like. If you decide to participate with an offer, you may be presented with an opportunity to share information with the merchant. If you accept the offer, then we'll send the information you requested to share with the merchant. We won't transmit that information to the merchant until you explicitly ask us to do so. At that point, the data we deliver to the merchant will be governed by the merchant's privacy policy, not ours.
Moving Schools: If you move your account from one school community to another, you will need to verify your profile in the new community, and some of your personal profile (such as name, photo, interests, responses to your invitations, phone, and email contact) will migrate to the new community. You will no longer be a member of the old community. You won't appear on that communities' directory, receive notifications from the old community, or be able to access the content in the old community. Your previously posted Content will remain in the old community, attributed to you, unless you delete individual Content items before moving; and remaining Content items will link to a limited user profile that includes your name.
Account Deactivation and Reactivation. You can deactivate your account through your account settings. Deactivation will end your email notifications, and you will no longer appear in your community directory. Your previously posted Content will remain in your community, attributed to you, unless you delete individual Content items before you deactivate; and remaining Content items will link to a limited user profile that includes your name. You can undo an account deactivation by reactivating your account (though we may set a time limit for reactivation). We may notify the PTA of your departure from the community.

Other Provisions (applicable to both members and non-members)

Contractors/Service Providers: Third party contractors may have access to our databases. These contractors sign a standard confidentiality agreement.
Some of TopSchool’s functionality may be operated by third party service providers, and in the course of providing this functionality, these service providers may have access to some of your personal data to facilitate your usage of this service. We may allow third parties to place or recognize a cookie and, using the cookie or otherwise, collect and use data (including, possibly, personally identifiable information) from your visits to this and other websites to provide us with analytics services and to serve ads to you.
Our "Corporate Family": We may share your data with any parent company, subsidiaries, other entities under a common control or third party acquirers. We expect these other entities will honor this policy. Also, we may allow a potential acquirer or merger partner to review our data, although we would restrict their use and disclosure of this data during the diligence phase.
Government Relations and Lawsuits: We may disclose data about you to the government if we are required to do so or as we think is prudent for safety or security reasons, and you authorize us to make these disclosures. We may also disclose data about you in connection with actual or potential legal proceedings (a) in response to judicial or other government subpoenas, warrants or orders, (b) if we are required to do so in other ways, (c) if such disclosures might mitigate our liability, or (d) to enforce our rights.
Limits on Our Abilities: While we work hard to respect your privacy, like any other complex online service, we might inadvertently use or disclose your data in ways inconsistent with this policy. For example, a temporary software glitch could lead to public display of your personal data despite your contrary preferences. We might also make ad hoc uses of your data in ways not mentioned here. In these anomalous situations, we will try to rectify the anomaly as soon as we can.
Data Retention: Subject to any legal obligations to delete data, we may choose to retain information in our server logs, our databases, and our records indefinitely.
Security: TopSchool uses HTTPS on its web pages to reduce the risk of unauthorized interception of your communications during your visits to the website. However, we cannot guarantee that your personal data won't be intercepted or improperly accessed.
Amendment: This privacy policy is part of the TopSchool terms of use and can be modified in accordance with the amendment procedures described in that document.
Contact Us: Ceino Technologies, Inc., 1370 Willow Rd, Menlo Park, CA 94025. Email: support@ceino.com